Your privacy matters deeply to 11taka. On this page, we clearly explain what information is collected, why it is collected, how it is stored, and what rights you have. There is nothing hidden.
In brief: 11taka only collects information that is necessary to operate the platform and provide you with our services. Your data is never sold or used for any unrelated purpose.
When you create an account and use our services on 11taka, certain information is collected automatically or directly from what you provide. The details are outlined below.
| Type of Information | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID | During Registration and KYC Verification |
| Contact Information | Email, Phone Number | At the time of account creation |
| Financial Information | Payment Account Number, Transaction History | On Deposits/Withdrawals |
| Device Information | IP Address, Browser, OS | During Platform Use |
| Gaming Information | Betting History, Win/Loss Record | Time Spent Gaming |
| Cookie Data | Session tokens, preference storage | On site visits |
Please Note: 11taka never collects payment card numbers or mobile banking PINs. All payment processing is handled exclusively through encrypted gateways.
11taka uses your information only for specific, legitimate purposes. It is never used for anything beyond what is necessary.
Rest Assured: Your information is never sold to advertisers and is never used for any purpose unrelated to 11taka.
11taka does not generally share your information with third parties. However, limited sharing may occur in the circumstances outlined below.
Never: Your information is never sold or rented to marketing companies, advertisers, or any third party.
11taka uses cookies and similar technologies on its website and app to enhance your experience and keep the platform secure.
Cookie Control: Non-essential cookies can be disabled through your browser settings, though some features may not function as a result.
11taka does not retain your information longer than necessary. Retention periods vary depending on the type of data.
11taka's security measures meet the highest industry standards. We use multiple layers of protection to keep your information safe.
You Can Help Too: Use a strong password, keep 2FA enabled, and never share your login credentials with anyone. This will help keep your account secure.
As an 11taka user, you have important rights regarding your own information. We respect and uphold these rights.
You can request to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data under certain circumstances.
You can request that the use of your data be restricted under certain circumstances.
You can request your information in a readable, portable format.
You can opt out of marketing communications at any time.
Exercising Your Rights: To exercise any of the above rights, please contact 11taka Live Chat Support. We will respond within 30 business days.
11taka is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If a minor has registered an account by mistake and this comes to our attention, the account will be closed immediately and all collected data will be deleted.
: If you believe a minor is using 11taka, please contact our support team immediately.
11taka may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the most recent revision.
You will be notified of any significant changes via app notification or email. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
For this reason, we recommend revisiting this page periodically.
For any privacy-related questions, requests, or complaints, please contact the 11taka customer support team.
: We take all privacy-related requests seriously and aim to respond within the designated timeframe.
Our Commitment to Protecting Your Information
Every piece of your data is secured with 256-bit SSL technology, providing bank-grade security.
Your information is never sold to any third party. This is an unwavering commitment from 11taka.
You always have the right to view, correct, or delete your personal information.
Data is not retained beyond what is necessary. A specific retention period is defined for each type of data.
Third-party experts perform regular security audits. Any vulnerabilities identified are addressed immediately.
All privacy-related requests will receive a response within 24–48 hours.
Most Frequently Asked Questions by 11taka Users