11taka Terms and Conditions – What You Need to Know Before Using the Platform

1 General

These terms and conditions constitute a legal agreement between 11taka and its users. By accessing the 11taka.vu website or mobile app and using any of our services, you are considered to have accepted these terms.

11taka is a licensed online gaming platform operating under an international regulatory authority. We run our platform with full transparency and integrity, and every policy we have is designed with our users' best interests in mind.

2 Account Register

To register an account on 11taka, you must provide accurate and complete information. Accounts created with false information may be closed at any time and any remaining balance may be forfeited.

• Each individual may register only one account. Multiple accounts are strictly prohibited.
• The name, address, and ID number provided during registration must be accurate and truthful.
• It is entirely the user's responsibility to keep their account password secure.
• Allowing anyone else to use your account is not permitted.
• Any changes to your account details must be reported to 11taka immediately.

3 Age & Eligibility

11taka is strictly for users aged 18 and above. Anyone under this age is not permitted to use 11taka.

Identity documents may be requested at any time for age verification. Failure to provide the required information within the specified timeframe may result in a temporary account suspension.

4 Deposits & Payments

11taka accepts mobile banking and bank transfer for deposits. All payments are secured with 256-bit SSL encryption.

• Minimum deposit amounts may vary depending on the payment method.
• Only payment methods registered under your own name may be used.
• Payments from third-party accounts or cards are not accepted.
• Deposits are generally credited to your account instantly.
• Bank transfers may take 1–3 business days.

5 Bonuses & Promotions

11taka regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• Wagering Requirement: A minimum wagering requirement must be met before withdrawing bonus funds. Each bonus carries its own wagering conditions.
• Validity: All bonuses have an expiry date. Once expired, bonuses are automatically cancelled.
• Game Restrictions: Some bonuses are only valid for specific games. Not all bonuses apply across the full game library.
• Single Use: Each promotion may generally be used once per account.

6 Withdrawal Policy

11taka is committed to ensuring fast, hassle-free withdrawals. However, certain conditions must be met before a withdrawal can be processed.

• KYC verification must be completed before making a withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.
• Minimum withdrawal limits are determined by the chosen payment method.
• Mobile banking withdrawals are typically processed within 24 hours.
• Bank transfers may take 1–5 business days.
• VIP members receive priority processing for faster withdrawals.

7 Responsible Gaming

11taka believes gaming should be a source of entertainment, not addiction. That is why we take responsible gaming very seriously.

• You can set deposit limits, betting limits, and loss limits on your account.
• You have the option to temporarily or permanently exclude yourself (self-exclusion) at any time.
• A cooling-off period can be set, ranging from 24 hours up to 6 months.
• If you feel you may have a problem with gaming, please contact our support team.

8 Prohibited Activities

The following activities are strictly prohibited on 11taka. Violations may result in account closure and legal action.

• Opening or operating multiple accounts.
• Using a false identity or providing fake information.
• Using bots, automation, or any software to play games.
• Exploiting the bonus system for unfair advantage (bonus abuse).
• Using the platform for money laundering.
• Attempting to defraud or manipulate other users.
• Attempting to interfere with the security of the site.

9 Account Closure & Suspension

11taka may suspend or permanently close an account under the following circumstances.

• Breach of terms and conditions.
• Suspected fraudulent activity.
• KYC verification has not been completed.
• Account inactive for an extended period (over 12 months).
• At the user's own request.

Users may request account closure at any time. Any outstanding balance will be returned, subject to applicable terms and conditions.

10 Limitation of Liability

11taka is not liable for the following.

• Games lost due to internet disconnection.
• Games interrupted due to device or software issues.
• Delays caused by third-party payment providers.
• Loss of account access due to the user's own negligence.

11 Privacy Policy

Your personal information is collected, stored, and used in accordance with 11taka's Privacy Policy. We do not sell your data to third parties.

Information may be shared when required by law or at the request of a regulatory authority. Please visit our Privacy Policy page for more details.

12 Changes & Updates

11taka reserves the right to update these terms and conditions at any time. Users will be notified via on-site notification or email when significant changes are made.

Continued use of the platform after any changes takes effect as acceptance of the updated terms. We recommend checking this page regularly.